General Information
HIGHLIGHTS OF HVAR j.d.o.o. travel agency
Vukovarska cesta 6, 21460 Stari Grad, Croatia
OIB: 10451755769
Email: info@highlightsofhvar.com
Data Controller:
HIGHLIGHTS OF HVAR j.d.o.o.
Vukovarska cesta 6, 21460 Stari Grad, Croatia
OIB: 10451755769
Email: info@highlightsofhvar.com
The Agency respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Croatia.
Data We Collect
We collect only the data necessary to provide our services:
full name
email address
phone number
booking details (number of guests, preferences, special requests)
billing information
How We Collect Data
We collect personal data when you:
fill out a contact or booking form
contact us via email
make a reservation
By providing your data, you confirm that it is accurate.
Purpose of Data Processing
Your personal data is used solely for:
handling inquiries and bookings
organizing and delivering services
communication with you
fulfilling legal obligations
Legal Basis
We process your data based on:
performance of a contract
legitimate interest (responding to inquiries)
legal obligations
consent (if given for marketing purposes)
Data Sharing
Your data may be shared only when necessary with:
service providers (guides, drivers, hosts)
payment providers (e.g. Stripe, banks)
competent authorities (when legally required)
All partners are contractually bound to protect your data.
The Agency does not sell or disclose personal data to third parties for marketing purposes.
Data Transfers Outside the EU
Personal data is generally not transferred outside the EU.
If tools such as Google Analytics are used, data transfers are carried out with appropriate safeguards in accordance with GDPR.
Data Retention
Personal data is stored:
for the duration of the business relationship
as required by legal obligations (accounting, tax laws)
After that, data is deleted or anonymized.
Data Security
The Agency implements appropriate technical and organizational measures to protect personal data from:
unauthorized access
loss or misuse
Cookies
This website uses cookies to improve user experience and analyze traffic.
For more information, please see our Cookie Policy.
You can manage your cookie preferences via the cookie banner.
Your Rights
You have the right to:
access your personal data
request correction
request deletion
restrict processing
data portability
withdraw consent
To exercise your rights, contact us at: [enter email]
Right to Lodge a Complaint
You have the right to lodge a complaint with the supervisory authority:
Croatian Personal Data Protection Agency (AZOP)
Martićeva 14, 10000 Zagreb, Croatia
Email: azop@azop.hr
www.azop.hr
